Bought a template including objects ( I assumed....) 
Author: Gert D.
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I just bought the SPECIAL template. Assuming that this was INCUDING the object MASONRY. See attachment, that in my opinion confirms that! But to my surpise I have to buy this ......
That's not what I wanted. If this is true, I am disappointed.
Kind regards, Gert
Posted on the
Hi Gert,
thank you for your message.
Please consider that Templates have been created using both included Objects (Text Object, Image Object, Mail Form Object etc.) and Optional Objects. While the former are already available in the software, the latter need to be purchased as well in order to use them in the template.
In the Template you mentioned, we have used Animated Headlines and Masonry, which you still need to purchase by putting a tick in the reported checkbox:
The final price for would have been 24 Credits.
Thanks! Kind regards.
Author
I understand, but for that price I don't want it. Can I give it back and get my 8 credits back also?
Hi Gert,
of course, I confirm we have processed the refund for the 8 credits of the Special template.
Please let me know if I can be of further help. Kind regards.
Author
THANK YOU!! HAVE A GOOD WEEKEND.
kind regards, Gert