WebSite X5Help Center

 
M. Kalem
M. Kalem
User

Login or registration criteria  en

Autor: M. Kalem
Visitado 789, Followers 2, Compartido 0  

Our  clients are mostly does not have an email.

But everybody uses a mobile and WhatsApp.

People are able to use internet and e-commerce without email.

In the login or registration page I want to remove mandatory email option

instead

mobile number need to be mandatory

login either need to be able to enter email or mobile number

How to fix?

Otherwise,  we are loosing clients

or we use without registration option

and again loosing clients

thanks

Publicado en
5 RESPUESTAS
Andre E
Andre E
Moderator

The login needs to be like an email adres built up, but it does not have to a reel email adres!

if you create an fake email adres for custumer then they can login in anyway.

Leer más
Publicado en de Andre E
M. Kalem
M. Kalem
User
Autor

Sir

actually,It is not clear for me,

the reserved access is locked and unable to make any change either design untouchable,

on the other hand we are in need of use mobile numbers instead of emails

because our location in Africa and most of the people uses just mobile and WhatsApp

if you make it clear your suggestion

appreciated

thanks 

Leer más
Publicado en de M. Kalem
Andre E
Andre E
Moderator

I understand, but an email adres as login is how it works at this moment.

I can change your post to IDEA post in the hope that Incomedia  built in what you are asking.

But at the moemnt you need to use an email like login. You can change this your self in x5.

step1 settings -> acces management then:

Leer más
Publicado en de Andre E
M. Kalem
M. Kalem
User
Autor

dear Andre

it is very difficult to create artificial email for each different client.

unfortunately; all X5 designed to log in just for email mandatory.

in contact form there is an option to create password for the client

but 

how can I create an alternative login page using contact form password information and with my credentials without using email

I fed up not getting satisfied capacity from this software

before one of my project also unsuccessful due to payment method in X5

(X5 use for direct credit card option for its own payments but not gives us a same chance) 

and I used Ecwid instead X5

thanks

Leer más
Publicado en de M. Kalem
Incomedia
Stefano G.
Incomedia

Hello Kalem

I'm sorry to hear that you're unsatisfied with the software's functionalities.

Unfortunately, what Andre mentioned is correct and there is currently no way around this. The software will require your users to use an actual email to register. 

It is not possible at the moment to use any kind of data to log in

I'm sorry for not being able to help further with this, but let me know if there's anything else I can help you with

Thank you

Stefano

Leer más
Publicado en de Stefano G.