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Fakhridin U.
Fakhridin U.
User

ATTENTION: The Licence Key entered is associated to another e-mail address  en

Autore: Fakhridin U.
Visite 2058, Followers 1, Condiviso 0  

Hi, I just bought your program web 5x professional 10. when I try to enter the key there is an error "ATTENTION: The Licence Key entered is associated to another e-mail address".

I have two email addresses, and I tried both. but none fit. *** and ***

During the purchase, I used the first email: ***

help to become uproarious,

Fakhriddin

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11 RISPOSTE
Incomedia
Samantha M.
Incomedia

Hi Fakhridin!

We apologise for the inconvenience caused.
Please have a look at the following post http://answers.websitex5.com/post/100119 for more information.

Thank you,
Samantha

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Postato il da Samantha M.
Incomedia
Samantha M.
Incomedia

Hello Milos!

Please try my link again!

Thank you!
Samantha

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Postato il da Samantha M.
Fakhridin U.
Fakhridin U.
User
Autore

Hey, some people have already received new keys and normally activated program. I can not understand why I still have not got my keys ???

Номер моего заказа: 62876986

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Postato il da Fakhridin U.
Milos V.
Milos V.
User

Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now.
I wasn´t able to imagine, that this is/was/may be that cause.
Maybe other users have the same problems. ;-)

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Postato il da Milos V.
К. Округин
К. Округин
User
Milos V.
Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now. I wasn´t able to imagine, that this is/was/may be that cause. Maybe other users have the same problems. ;-)

Не помогло :-( 

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Postato il da К. Округин
Fakhridin U.
Fakhridin U.
User
Autore
Milos V.
Try to turn off all antivirus and firewall programms for a while during the registration process, I wasn´t able to do registration process till that, too. But after it was carryied out, program works now. I wasn´t able to imagine, that this is/was/may be that cause. Maybe other users have the same problems. ;-)

I tried, did not work ((((((

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Postato il da Fakhridin U.
Incomedia
Samantha M.
Incomedia

Hi Fakhridin!

Did you manage to install your software correctly? Can I help you?

К. Округин, please follow the conversation in the first post you opened ( http://answers.websitex5.com/post/100072 ) so that we may gather all the information together and help you more quickly.

Thanks you!
Samantha

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Postato il da Samantha M.
Fakhridin U.
Fakhridin U.
User
Autore

Thanks You, Samanta! I am okay now.

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Postato il da Fakhridin U.
К. Округин
К. Округин
User

Спасибо, Саманта :-) У меня заработало. 

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Postato il da К. Округин
Incomedia
Samantha M.
Incomedia

Thank you both for updating me!
Enjoy your program!

*****Google Translate:

Спасибо за обновление меня!
Наслаждайтесь вашей программы!

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Postato il da Samantha M.