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Matt D.
Matt D.
User

CC an email form submission  en

Autore: Matt D.
Visite 2510, Followers 1, Condiviso 0  

I am wanting to submit an online form to multiple email accounts. How would I go about doing this? CC or even BCC. 

Please Help!

Postato il
15 RISPOSTE
Andre E
Andre E
Moderator
Utente del mese EN

There is no option for cc or bcc, but maybe this helps:

You can send to multiple mailadresses by using a space and ; and a space.

like this:  testmail.nl ; infoaandreweb.nl

I dont use the at cause that causes the text in x5 to be made hidden automaticly....

But this way two poeple get mail.

Hope this helps,

BR André

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Postato il da Andre E
Matt D.
Matt D.
User
Autore

Thanks for your reply. Just not sure what what you mean when you say you dont use the @ sign. How does that work?

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Postato il da Matt D.
Andre E
Andre E
Moderator
Utente del mese EN

Its just that a full email here in x5 wil be seen as ********* instead of a correct mail adres. thats way i used it like that, it's just a way of writing without getting these ***** as example.

No more than that. So just use the ; as seperator and you wil be able to send to multiple mails .

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Postato il da Andre E
Matt D.
Matt D.
User
Autore

I have tried to use the ; as a seperator but is stil says Invalid email???

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Postato il da Matt D.
Andre E
Andre E
Moderator
Utente del mese EN

If you use the mails seperatly are they then both okey ?

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Postato il da Andre E
Matt D.
Matt D.
User
Autore

Yes, both emails go through when they are by themselves but the moment I put them together with the ; it doesnt work. I was counting on this to work for a massive client

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Postato il da Matt D.
Andre E
Andre E
Moderator
Utente del mese EN

did set a space before and after the ;  ?

Wait i will make a fst test site and test online myself. I have used this many times without problems...

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Postato il da Andre E
Matt D.
Matt D.
User
Autore

Yes, i inserted a space on both sides of the ;

I will wait for your reply. 

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Postato il da Matt D.
Andre E
Andre E
Moderator
Utente del mese EN

OK, tested. It does not work anymore in V11, it does in v10 !

I think this should be reported as a bug ! It's in the help file that it should work.

Matt, you found this bug, I suggest to report it to Incomedia to get this fixed in the next update !

( if you want i can report it as well) or I can set this post for Incomedea te react.

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Postato il da Andre E
Matt D.
Matt D.
User
Autore

OK, I thought I was going insane, hahaha. I will report the bug. Do you know how many times they update the software by some small chance, I am desperate to get this working or I need to find another solution. 

Thank You for all your assistance

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Postato il da Matt D.
Andre E
Andre E
Moderator
Utente del mese EN

No problem, always glad to help.

ussaly -with a new version- there are always issue's, it's close to impossible to get it right the first time. So The newer the software the faster updates.

A think within 1, 2 weaks at most, but I don't know if they fix this one then as well....There could be I don't keep score :) ....

So let's just report and wait.

BR André

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Postato il da Andre E
Kees W.
Kees W.
User

Problem has been solved in 11.0.1.11 (beta).

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Postato il da Kees W.
Matt D.
Matt D.
User
Autore

I have tried to add in the multiple email address and I still get "Invalid Email"

Stupid question, do I need to update the software?

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Postato il da Matt D.
Paul M.
Paul M.
Moderator

Hello Matt,

Kees has suggested that a fix for the problem has been incorporated in a beta version of the software which is not yet released to the general public.

It should not be long till the update is rolled out to all users.  Your WebSite X5 software will notify you within the program when any patch has been made available.

If you wish to check for new releases manually then you can do so here:

http://answers.websitex5.com/profile/downloads

The version you are currently using is 11.0.0.9  -  you should watch out for 11.0.1.11 and above, as these versions will contain the fix.

Hope this makes things clearer.

Kind regards,

Paul

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Postato il da Paul M.
Matt D.
Matt D.
User
Autore

OK I understand. Thank you so much. I am very new to this. 

Thanks 

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Postato il da Matt D.