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Miroslav K.
Miroslav K.
User

Website X5 ver 10.1.12.57 EMAIL FORM DOES NOT SEND EMAILS  en

Autore: Miroslav K.
Visite 4104, Followers 2, Condiviso 0  

Dear Sirs,

I created the web pages www.senit.cz  by the websiteX5 evolution ver  10.1.12.57

I created the web email form http://www.senit.cz/kontakty.html

In the websitex5 , E-mail Form Object:

List - the E-mail address field is included adn set as mandantory field
Send - Data Submission - Send data by e-mail
            Sender e-mail address - Email address from the list
            User email address ***  which is valid and used email address
            Include data in CSV format
             Send a confirmation e-mail to the user is checked
            Sender e-mail address  is ***
            User e-mail address  Email address from the List
            Captcha is switched off (for testing)

In the step 4 Advanced Settings , Data management

Sending E-mail
E-mail form script type:  Standard script
E-mail form data submission type: Send as POST
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The web pages are hosted in my Synology NAS  DS213+    DSM 5.1-5004
web services are enabled
PHP Cache is enabled
Display PHP error message is enabled
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Whe the email form in the page http://www.senit.cz/kontakty.html is filled in by data
the message Connecting to www.senit.cz ... appears

No email is received  neither the to email nor the confirmation email

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Please advise ASAP as I need to start the Cristmas campaign and the email form is used for the order collection
Thank you for understanding.

All the imEmailForm.php files are attached.

Thank you in advance

Miroslav Kovarik

***

+420 602 302 368

Postato il
2 RISPOSTE
Paul M.
Paul M.
Moderator

Hello Miroslav,

Are you trying to send a test message from within the same network as the Synology NAS?  If so, then I think you have a localised routing issue...  try to send from outwith your own network.

I've just sent a sample message using your contact form.  I wasn't notified of any errors and the message appeared to be sent immediately.  I got your 'thank-you' page by way of reply.

Please let me know if you received the message, and/or if you would like me to send any more test messages.

Kind regards,

Paul

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Postato il da Paul M.
Incomedia
Claudio D.
Incomedia

Hello Miroslav,

Does the webserver on your NAS has an mail server and is it configured correctly?

The email fomr uses the PHP mail() function which sends the email from the mail server on your webserver and this needs to be present and be correctly configured to work with this php function otherwise the emails will not be sent.

you can also try to change email script type, in case the mail server is present and correctly configured, to see if one of the other scripts works.

If none works then the PHP mail() function is probably not supported or the mail server is not present or not correctly configured.

Many thanks!

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Postato il da Claudio D.