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M. Kromka
M. Kromka
User

Email from e-commerce is not correct shown in Outlook  en

Autore: M. Kromka
Visite 648, Followers 2, Condiviso 0  

My website: www.agave9.com has e-commerce site. Emails from orders or contact for are not readable for human in Outlook 2013. What should I do to see normal email message? 

Picture added

Postato il
2 RISPOSTE - 1 UTILE - 1 CORRETTO
Andre E
Andre E
Moderator

Goto step 4 (advanced settings) select datamanagement.

on the left below choose a lower script for email.

Upload again the changes, visit your site/page, refresh with ctrl-F5, then try again to see if it's solved.

If not you could even try the lowest setting and repeat upload etc.

The problem is caused by scripts that are not fully compatible, this way you can control this problem.

Goodluck !

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Postato il da Andre E
M. Kromka
M. Kromka
User
Autore

Thank you Andre. It works fine now. 

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Postato il da M. Kromka