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Tereza S.
Tereza S.
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Can not complete the export  en

Autore: Tereza S.
Visite 791, Followers 2, Condiviso 0  

Hello,
our customer (***) has problem with export of project. It posts error: Can not complete the export.

Can you help us? Thank you

Postato il
1 RISPOSTE - 1 CORRETTO
Incomedia
Claudio D.
Incomedia

Hello Tereza,

A file like an image or video which has been added in the project is corrupt and needs to be removed so then the project can be exported.

HE can try to remove the latest added files to the project and then try to export to find the file which causes the issue.

Many thanks!

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Postato il da Claudio D.