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Dimitris G.
Dimitris G.
User

Program to view and edit the html orders of my site?  en

Autore: Dimitris G.
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Do you have a program to view and edit the html orders of my site, designed with x5-12?

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Paul M.
Paul M.
Moderator

Hello Dimitris,

Do you refer to ecommerce orders?  If so then they can be viewed and edited in the online control panel, but only in the Professional edition...  please see the following extract from the help file:

Click to expand/collapseReference: Commands in the E-commerce Section

In this section, if the Send data to a Database option has been selected as the Sending order (see Shopping Cart | Sending order), you will have a panel for handling orders coming from the Shopping Cart that is linked to the website.

This Order Management Panel is organized in various sections:

Ready for Processing: this is a list of all the orders that have been received but not yet processed. For each order, you can see the order number, date and time of reception, name, address and e-mail of the person or company who has placed the order, the promo code (if there is one), selected shipping and payment methods and the total value of the order.

Click on the order number or  icon to open the order and view the information that the customer has given.

The following commands are available for each order:

 To delete the selected order from the order database.

 To move the selected order to the On Hold section.

 To move the selected order to the Processed section.Processed: This displays a list of the orders that have been processed and are ready to send to the customers. You can still delete a selected order but, if necessary you can also use this command:

 This moves the selected order back to the Ready for Processing section.On Hold: This displays the list of all the orders that still need completion before they can be declared ready for processing, for example those orders awaiting payment. You can select these orders to delete them or move them to the Ready for Processing section.

Notes on how product availability is counted

If you view the Available quantity of products (in the Product Settings | Availability window), an article may be detracted from the current quantity when an order is received (and therefore shown in the Ready for Processing section of the online Control Panel) or when the order has been processed (and, therefore, moved to the Processed section of the online Control Panel). To specify the preferred accounting method, work on the Update available quantity on order dispatch option in the Shopping Cart | Options window.

If the Update available quantity on order dispatch option is not selected, when a new order arrives the ordered quantity is immediately detracted from the total available quantity. If you move the order from theReady for Processing section to the On Hold section, the subtracted quantity is immediately restored to the total.

In all cases, if an order is deleted, the product quantity subtracted from the availability total is automatically restored.

Low stock: This displays the list of products (organized by category) whose quantities have fallen below the minimum level indicated by the Warn if quantity falls below option in the Product Settings | Availability window. Each product is accompanied by a picture (if available), its name, the icon for the Approximate quantity and the number of the Available quantity (if specified).

To change the available quantity of a product, use the Quantity to add/remove option in the Product Settings | Availability window.

You can use a built-in search engine to look for orders in the On HoldReady for Processing and Processed sections.

For further information, see: How to handle orders and product availability in stock

(ref: http://help.websitex5.com/en/v12/pro/index.html?pannello_controllo.htm)

Kind regards,

Paul

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