Hello M. Kelso,

Try to repair the .NET Frameworks by following these steps:

To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718

Once done test the issue by starting a new project to see if it still happens.

Please keep me updated.

I have done as asked (more than once) regarding .NET Framework. The fix is only temporary. I thought the problem was fixed with the latest update to
V12, as everything worked perfectly the same day I updated. Today I tried to make a simple text change as requested by a client. Like before, as soon as I changed one text character and tried to save the change (using save, preview or the OK button makes no difference) the program locks up and refuses to make the change or allow any other actions. The only way to end the program is using Task Manager to shut the program down.

I know everything worked well in version 9, and I have no idea what change in code was made to affect the simple task of saving a text change. I really like the program and truly need to have V12 operating correctly, especially for the responsive website formatting. PLEASE>PLEASE fix this problem. Any ideas (besides temporary .NET fixes) is welcome.

Thanks

Have you tried to uninstall all net framework versions, then install only last version from microsoft site?

Yes.  Following the instructions Claudio gave, I uninstalled twice (at different times over the last month) versions 3.5.1 and 4, then reinstalled. I have also tried several times the simple NET solution to turn 3.5.1 off then back on, to no avail. The problem still persists.

try net framework 4.5.2

Unfortunately, none of the 'solutions' found in this post or on your blog have worked. The program has a flaw and needs to be fixed. I know I am not the only user with a problem, but I guess with so few complaints about V12 crashing (or freezing...whatever term you want to use), we don't matter. I have customer websites that demand attention that I cannot address using this program. I don't know where the problem exists as I am not a programmer. Maybe a conflict exists between this and other programs that use the same NET software (other FTP programs?) or C++. I have no clue. In any event, I cannot recommend this program to others, and will have to spend dollars buying new software and days converting files so that the few remaining websites I design (mostly for non-profit organizations) can have a reliable, stable platform on which thier websites are based. I really liked V9 but needed the responsiveness of a newer version. I am reluctant to try V12 Pro (an upgrade to Evolution?) as I don't think that will solve the problem, and it would be an expensive attempt if it failed. I will have to look elsewhere for a similar program that is reliable as you seem unable or unwilling to develop a permanent fix. That is a shame, as I do enjoy trying different concepts built into your program (based on needs of the client). I do hope you fix it, as I would like to try using it again someday. Email me when you have a permanent solution. Thanks. 

Mr. Chase:  Thanks for the suggestions. I see that you are a long time user and some of your other comments were very insightful (for possible future issues like Pro vs Evo).  chkdsk did not find any issues. I also run Symantec products but they did not find anything. The malwarebytes did find a few issues, but none that were critrical threats.

I can ad photos and captions and save or preview, but cannot ad or change text. I still have the problem with changing any wording...even one character change locks up the program when I try to save, etc. I'm beginning to wonder if there is an issue with the toolbar.

I did notice that the font name and size does not show when I open a text box to edit existing text. However, selecting the font and size and then trying to make changes still results in freeze when I try to Save, Preview, or click OK.  I will continue the quest to find an answer. Is it possible there is a conflict with my Win7 64, as this is a 32 bit program? It was working well in V9 but something changed in V12.

Hello M. Kelso,

Your issue sounds very similar to one reported by a fellow user here:

https://helpcenter.websitex5.com/post/132698

In that particular case the user resolved the issue by reinstalling Windows 7.

WebSite X5 works fine in Windows 7 64-bit despite being a 32-bit program.  This is the configuration which I have used myself for many years with no issues.

Unfortunately your issue is almost certainly a corrupt Windows/Microsoft .NET/Visual C++ component  -  these all need to be in good working order.

Version 12 uses newer versions of these components compared to version 9, so perhaps that is a small clue if version 9 ran well on the same system.

In this (v11) case the problem was caused by Acrobat Reader:

https://helpcenter.websitex5.com/post/139000

Kind regards,

Paul