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Carel M.
Carel M.
User

Logging in the a locked page loops back to user name and password  en

Autore: Carel M.
Visite 735, Followers 1, Condiviso 0  

I have set up a locked and hiden page called synergyreport on www.hrcpretoria.org.za. I have set up users and the entrance page points to the correct page. I have also added the registration page and welcome message.

I created a link to this page from the resources page and when you click on it it asks for username and login. When I enhter the credentials it seems to be fine but thren redisplays the username and password login. This simply loops.

I have cretaed short passwords so not usre if they need to be a certasin length.

Any ideas?

Postato il
3 RISPOSTE - 1 UTILE
Paul M.
Paul M.
Moderator

Hello Carel,

Clearing your browser cookies may solve this...  please see this thread for full details:

https://helpcenter.websitex5.com/post/107045

If it does not, then please wait for a reply from the Incomedia support staff.

There is no minimum password length requirement in WebSite X5 at the present moment.

Kind regards,

Paul

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Postato il da Paul M.
Incomedia
Claudio D.
Incomedia

Hello Carel,

If you try to login on http://hrcpretoria.org.za/admin/login.php with the admin username and password you find in step 4 access management does the login works?

If also there the same happens try to contact the hosting support to ask if "PHP Sessions" is supported and correctly configured.

Many thanks!

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Postato il da Claudio D.
Carel M.
Carel M.
User
Autore

It does the same on the admin username will speak to the host providers

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Postato il da Carel M.