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Zeeba P.
Zeeba P.
User

Website X5 Malfunctioning, Errors on all Websites created  en

Autore: Zeeba P.
Visite 1968, Followers 1, Condiviso 0  

There is something wrong with my websitex5 program. When I went in to edit one of my sites, I previewed it and the menu is not there and there are some weird black box outlines on each page and there is also some boxes covering the text. I checked my other websites in the program and they have the same thing. I have no idea what is wrong and I need to fix this ASAP, as I need to update my website. I have attached a screen shot of the preview showing the errors. Please go to www.fairytaleeventsproprental.com to see how it is supposed to look so can you better understand the problem. Please Help!

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Paul M.
Paul M.
Moderator

Hello Zeeba,

Official support for version 9 has now ended:

https://helpcenter.websitex5.com/post/128269

Try holding down the 'CTRL' key before entering the Preview mode in WebSite X5.

If you have added any custom code then remove it and test again.

Try previewing on another computer if possible to rule out local issues.  You can install WebSite X5 on up to two machines at a time.

Kind regards,

Paul

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Postato il da Paul M.