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David L.
David L.
User

Problem logging in to blog admin page  en

Autore: David L.
Visite 1974, Followers 1, Condiviso 0  

Using Website V13.  I've creted a blog which works fine but I need to oderate the replies. I've set that up and ticked  'Show comments after admin approval' . I've entered a user name and password in the Data Mangement area. 

When a message is left, I get an email giving a link for me to accept or delete the reply. However, when I click on the link I get a Website X5 page asking for User name and Passowrd.  I enter the same details as in the data management section, but I get 'Wrong username and/or password'.

Any suggestions to solve this would be appreciated.

David.

Postato il
3 RISPOSTE
Andre E
Andre E
Moderator

David,

After change of username or password you need to upload the website again. After that you should be able to login.

If this still does not work then remove cookies from pc and try again.

Let me know how it works out.

Best Regards

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Postato il da Andre E
David L.
David L.
User
Autore

Hi Andre,

I have deleted all cookies and changed the username and password but still get the same error as on screen capture below.

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Postato il da David L.
Andre E
Andre E
Moderator

That is very strange, try a simple login and password.

then do a full upload, remove cookies, go to website admin panel, press F5 and try again don't copy past user name and login, just type them.

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Postato il da Andre E