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Siron L.
Siron L.
User

V13 to v13.0.3.22 I can't load any project  en

Autore: Siron L.
Visite 2721, Followers 1, Condiviso 0  

Since I ran the update on V13 to v13.0.3.22 I can't load any project.
When I load a project the system block about 90%
See copy screen in attachment.

Postato il
7 RISPOSTE - 1 UTILE - 1 CORRETTO
Incomedia
Riccardo P.
Incomedia

Hello Siron,

Try restart the pc and disable all background programs, then open WebSIte X5 as administratore and try again.

Can you tell me how big is your project and how many page are included please?

Let me know.

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Postato il da Riccardo P.
Siron L.
Siron L.
User
Autore

Riccardo,

It's the same prolem, I tried with a project coming from another customer having the same problem and effectively the load freeze at 36 % and that since the last update !

The problem is coming with big bug in the last update of R13, so Incomedia have to take action to solve this problem where I read several post with exaclty the same problem !

Regards Luca

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Postato il da Siron L.
Siron L.
Siron L.
User
Autore

It is possible to return to the version before v13.0.3.22 ?

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Postato il da Siron L.
Andre E
Andre E
Moderator
Utente del mese EN

Siron,

If you still have the download file for the previous version then yes, else I have still v 13 02 19 if you want I can upload it so you can install that version.

But I also had this problem on the previous version, I restarted pc and started x5 without any other programs like Riccardo also sad, this worked for me, but I have not updated yet to version 22, and have seen more posts about it.

Let me know if you need v13.02.19.

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Postato il da Andre E
Valerio C.
Valerio C.
User

I had the same issue. Try using the compatibility with windows 7, it solved my problem

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Postato il da Valerio C.
Alex Makarov
Alex Makarov
User

I have the same problem after upgrade to Evolution 13.0.3.22. It can open a small project (10 pages), but freezing on 40-50% with a big one (mae be 50+ pages). It's a real problem of .22 version. Andre, can you upload a previous version?

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Postato il da Alex Makarov