Hello Renè,

thank you for contacting us. 
I'm sorry, could you please make sure that you have installed and you are using your program as administrator?
You can right-click on the program icon then select ''run as adminstrator'' from the drop down menu. Once this has been done, please start your program again and let me know if you manage to use it correctly. 
Thank you!
Wishing you a lovely day,
Samantha