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Shaun  M.
Shaun M.
User

WebSite X5 v17  en

Autore: Shaun M.
Visite 530, Followers 1, Condiviso 0  

I just bought the 17 version, Professional. When I downloaded the file oened it open.

Then started the Activation process got past putting in my activation code, then created user name name etc. then hit continue.......Response was error 404 the insomedia server or your internet connect was not connecting try back later. Can anybody assist, to what is going on I have a solid connection.

Also does this new version have the ability to create a members only access login area?

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2 RISPOSTE
Esahc ..
Esahc ..
Moderator

Shaun

The first thing I would try is disable or temporarily remove 3rd party antivirus, malware, firewall or vpn

If this doesn't work you could try offline activation from this very old post https://helpcenter.websitex5.com/it/post/25631

Yes it supports login to members only area/s

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Postato il da Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Shaun, 

thank you for your e-mail. 

Please disable your firewall and antivirus programs, then, start the process as administrator. Please let me know if you can solve the issue. 

Thanks! Kind regards.

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Postato il da Elisa B.