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Mike M.
Mike M.
User

Website Evo 9 Error Message  en

Autore: Mike M.
Visite 1119, Followers 2, Condiviso 12  
Parole Chiave: error,loading

I am trying to open my project to update my website.

I get an error message  " the specific project is in use or has not closed correctly"

do you wish to continue if I select yes I get a further message " an error occured while loading the project"

Any help or suggestions would be welcome.

mike

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10 RISPOSTE - 1 CORRETTO
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Samantha M.
Incomedia

Hello Mike!

I guess this means that you have either moved some of your project folders from where they where, that you haven't saved correctly or that something has gone wrong in the project.

Did you by any chance move your folders? If not, please send you project file to answers.websitex5.com and add my name + this post number (20750) in the email object. I will try to recover t for you.

Thank you!

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Postato il da Samantha M.
Mike M.
Mike M.
User
Autore

Hi Samantha,

I am rather new at this the project file is 18mb to large to send this way so I am not exactly sure which file extension to send. I assume I am sending it back through the answers forum.

Thanks for your patience

mike 

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Postato il da Mike M.
Mike M.
Mike M.
User
Autore

Ok so I figured the email out and sent you some files via email today.

Thanks Mike

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Postato il da Mike M.
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Samantha M.
Incomedia

I'm so sorry Mike, I forgot a bit there! The email is ''file@answers.websitex5.com'', you need to send your project to that email as I descibed above, I apologyze! Where did you send the email to?

Thank you for your patience!

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Postato il da Samantha M.
Mike M.
Mike M.
User
Autore

I sent it ***

I will resend it now.

thanks

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Postato il da Mike M.
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Samantha M.
Incomedia

Hi Mike,

just wanted to let you know that I have received your project , thank you. I have given it to our technical team therefore I will give you a response on Monday.

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Postato il da Samantha M.
Mike M.
Mike M.
User
Autore

Ok thanks alotLaughing

mike

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Postato il da Mike M.
Mike M.
Mike M.
User
Autore

Hi Samantha,

Have you had any luck with my project file?

mike

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Postato il da Mike M.
Mike M.
Mike M.
User
Autore

I have solved the issue while the answers was off line. Actually I ended up using my back up and updating it. mike

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Postato il da Mike M.
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Samantha M.
Incomedia

Dear Mike,

I apologyze for making you wait, as you know, we had problems with our server.
I'm very glad to read you have solved the issue yourself and I thank you for letting me know.

Please feel free to write back if you need more help and remember to mark as ''correct'' the answer you prefer in order to close this post correctly.

Thank you! Smile

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Postato il da Samantha M.