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Geoff J.
Geoff J.
User

V2019 responsive entry page has file name of 'index' and home page has 'home'  en

Autore: Geoff J.
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Hi everyone,

I have upgraded to the latest version and, overall, am very pleased with the GUI. I have constructed a responsive website & published it OK. I originally started with V8 and have stayed with this software for >10 years with no real problems.

The difficulty I now have is, that trying to access the website fails each time.

ping returns the correct IP address (I'd changed the DNS for www reference a few days ago)

I can access the website by typing www.telesol.je/home.html, but not by www.telesol.je

Looking into the pages properties, I found that the entry page has a file name of 'index', which is what I would have expected to see for the home page. The home page has a file name of 'home'.

I'm pretty sure that this was not the case in the past, with the home page having a file name of 'index', so that the hosting server could display the home page, when anyone typed in www.telesol.je.

I am not able to change the file name of the entry page, so that I could change the home page file name to index, so that it would connect correctly from a web browser.

The uploaded files show a 'home.html' but no 'index.html' - hence why I think the website access is failing.

I'm really struggling here, so if anyone can shed some light on what I am doing wrong - I'll suck it up and be very appreciative

Thanks in advance

Postato il
3 RISPOSTE - 3 UTILI - 1 CORRETTO
Aleksej H.
Aleksej H.
Moderator

Hello. You have an error (picture below).

  1. Turn on your server PHP 7.1.
  2. Upload the entire site again, not just the changes.
  3. Clear your browser's cache.

If it doesn't help, then try this:

  1. Disableentry page.
  2. Rename main page to "index".
  3. Upload the entire site again, not just the changes.
  4. Clear your browser's cache.

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Postato il da Aleksej H.
Aleksej H.
Aleksej H.
Moderator

Perhaps the hosting has extra files in the folder with the site.It may be worthwhile to pre-create a full backup of the entire contents of the folder on the hosting, and then clear it and re-upload the site.

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Postato il da Aleksej H.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(It > En) ... if you have activated the entry page (intro), this page is named "index.php", and the HOME page is named "home.html" ...
... on your server you are using an inadequate PHP version "PHP/5.3.28"; ... you have to select a higher PHP version on the server, minimum PHP/5.6+, and better PHP/7x, ... or have the requested version assigned to you by the same server ...
...!... in fact, the online panel doesn't even work:
www.telesol.je/admin/
... when you have adjusted the valid PHP version, then you will check this panel /admin/  ...

.

ciao

.

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Postato il da  ‪ KolAsim ‪ ‪