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Mark Hutchence
Mark Hutchence
User

X5 crahed out, losing my website can it be recovered?  en

Autore: Mark Hutchence
Visite 185, Followers 1, Condiviso 0  

Hi

I have website X5 evo, I uploaded my site to the web, wasing going to take a back up and it say error 0.0 and crashed, know I have been able to recover my site however the site I was working on is gone??

"Handmade new" was it name but I cannot find it anywhere on my PC so I have no back up and currently no site.

PLease help and tell me I dont have to recreate it again, if so I will go else where this is the secondd time you told me to upgrade to problems with code and stability issues.

The website is http://www.handmadeatbramleycottage.co.uk/

Regards Mark 

Postato il
4 RISPOSTE
Paul M.
Paul M.
Moderator
Utente del mese EN

Hello Mark,

Unfortunately without a backup or an IWZIP file there is no way that a WebSite X5 project can be restored or recovered.

The best you could do would be salvage as much as possible from the existing live site on the web, and then use this data (text, images, etc.) to recreate new Objects in a new WebSite X5 project.

Have you tried doing a Windows search for .iwprj2 or .iwzip files on your computer?

Kind regards,

Paul

Search the WebSite X5 Help Center (multilingual)

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Postato il da Paul M.
Esahc ..
Esahc ..
Moderator

Mark, Paul is almost certainly correct unfortunately, but before giving up take a look in the default directory. I have had one nasty scare where I believed I had lost everything only to find I had a project called new project (I had mistakenly not named it). The project file in it was corrupt, but the backup folder contained 2 backups and I was able to recover. In the unlikely event you have such a project, let us know if we can assist.

Usually in my documents/incomedia/website X5 Evo

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Postato il da Esahc ..
Luis S.
Luis S.
User

So the infamous 0,0 index out of range bug is still giving headaches?

If you get it, there's no way to recover the project since the program corrupts every backup that's not a mannualy created IWZIP. 

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Postato il da Luis S.
Esahc ..
Esahc ..
Moderator

Luis, the 0.0 index out of range error does not corrupt every backup, but a file required by the project yet not backed up does get corrupted. Just occasionally the project can be recovered :-)  I would hardly call it a bug though.

But yes, you are correct, the iwzip (step 5, export project) is the only true backup, and it is transportable to other PC's if required.

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Postato il da Esahc ..