WebSite X5Help Center

Cyril L.

User

Lost account password - not in spam or junk box

Autore: Cyril L.

Visite 1835, Followers 1, Condiviso 0

Parole Chiave: incomedia,website x5 pro 2019.2

Hi i have lost my account password.

When i try to reset my password it does not send me a link to my email. I have checked my spam and junk box.

Hope you can help quikly on this matter.

Postato il 21/10/2019 00:26:47

2 RISPOSTE

Aleksej H.

Moderator

Hello.I sent a request about your situation to the technical support of the developer.They will answer you here in the comments.

Postato il 21/10/2019 05:20:49 da Aleksej H.

Elisa B.

Incomedia

Hi Cyril,

we sent an e-mail to both the e-mail addresses you have registered here (cyril.l@ and cyril@) and provided you with a new password.

Please let me know if I can be of further help. Kind regards.

Postato il 22/10/2019 08:07:52 da Elisa B.