WebSite X5Help Center

 
Paul C.
Paul C.
User

One.com Web Hosting Pack Code  en

Autore: Paul C.
Visite 2309, Followers 3, Condiviso 18  

I have just bought Website x5 Evolution 9 and installed/updated on my PC. I followed the instructions to go to my profile to retrieve my code to register for one years free One.Com web hosting pack but get the message below Sorry, the entered licence does not allow you to activate the web hosting pack Now I bought this software from amazon with description below One.com Web-hosting Pack includes: - 12 months’ website hosting - Your own domain name (.com, .co.uk, .net etc.) - 3GB Web space - Unlimited email addresses - PHP5 and MySQL server support - Daily Backup - FREE Live Help 24/7 also my country UK is NOT on the list of counties that this offer doesn't apply to so my question why have I not got a code for one years free One.Com web hosting pack? I have been emailed by amazon to give a review of Website x5 Evolution 9, if this is not resolved to my satisfaction I shall be putting a very negative review, because if I do not qualify for One.Com web hosting pack I feel this product description on amazon is being sold falsely. After all it is listed on amazons website, there is a sticker on the box and a leaflet inside box saying One.Com web hosting pack included Paul

Postato il
9 RISPOSTE - 1 CORRETTO
Pcssa .
Pcssa .
Moderator

. . . did not read this ? One.com is included for free for one year . . .

http://www.websitex5.com/en/evolution-9.html

But:

If you registered with another mail you may encounter problems. Please let us know.      

Leggi di più
Postato il da Pcssa .
Paul C.
Paul C.
User
Autore

no, I registered with the correct and ony email address I use

Leggi di più
Postato il da Paul C.
Pcssa .
Pcssa .
Moderator

. . . i just marked post for Inco . . .

Leggi di più
Postato il da Pcssa .
Paul C.
Paul C.
User
Autore

thanks

Leggi di più
Postato il da Paul C.
Incomedia
Samantha M.
Incomedia

Dear Paul,

did you enter the ''webhosting'' section (on the top right corner of this page)? Do you see anything there?

Leggi di più
Postato il da Samantha M.
Paul C.
Paul C.
User
Autore

Yes I am logged into my profile, have entered "webhosting" section top right of this page

get the message I posted in my original post

There is a few lines of stuff about the webhosting package and then this message

Sorry, the entered licence does not allow you to activate the web hosting pack.

Leggi di più
Postato il da Paul C.
Paul C.
Paul C.
User
Autore

I have attached a screenshot

Leggi di più
Postato il da Paul C.
Incomedia
Samantha M.
Incomedia

Ok, thank you for your information and for the screenshot. Now you should be able to find your EDC code in the section I have pointed out in my previous post. Please look again!

Have a great weekend!

Leggi di più
Postato il da Samantha M.
Paul C.
Paul C.
User
Autore

ok Samantha Thank you, got it

Paul

Leggi di più
Postato il da Paul C.