WebSite X5Help Center

 
Mandar V.
Mandar V.
User

Updates Download  en

Autore: Mandar V.
Visite 879, Followers 1, Condiviso 0  

When a newer update is available, and I try to install it; it shows following message.

(Please see a screenshot).

I surprise, why does it happens every time...

You answer that I should log-in to my account and download a full version. 

For a 10 or 15 mb update, why shall I download an entire software of 150 mb?

And that with a speed of 20 and 30 kbps. 

Please help. 

Regards

Mandar

Postato il
5 RISPOSTE
Mandar V.
Mandar V.
User
Autore

It stopped at 84.6/154 MB with no any active mark there. 

When tried to download again it says; time remaining is 1 day. 

Thanks.

Mandar

Leggi di più
Postato il da Mandar V.
Aleksej H.
Aleksej H.
Moderator

Hello. Try downloading the program from your personal account on this site..

Leggi di più
Postato il da Aleksej H.
Mandar V.
Mandar V.
User
Autore

Thanks Aleksej H. 

The solution you suggested is useless in my case. 

I mentioned earlier that when an update of 10 or 20 MB is available; for that why do I need to download an entire 150 or 160 MB program?

Internet connectivity in my area is very low. Do you expect me to wait for 1 day to download entire program?

Thanks

Regards

Mandar

Leggi di più
Postato il da Mandar V.
Incomedia
Elisa B.
Incomedia

Hi Mandar, 

please disable your firewall and antivirus, then please start the program as administrator: do you still have this issue?

Please let me know. Kind regards.

Leggi di più
Postato il da Elisa B.
Mandar V.
Mandar V.
User
Autore

Thanks dear.

Will try it as per your suggestion. Will let you know about it. 

Regards

Mandar

Leggi di più
Postato il da Mandar V.