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Joseph Enock Muliki
Joseph Enock Muliki
User

Generic Error (Disk Full - Please Upload Later (552).) - I Cannot Upload A Single Site  en

Autore: Joseph Enock Muliki
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Hello, Am encountering this error - Generic Error (Disk Full - Please Upload Later (552).) - I Cannot Upload any Single Site. I have tried looking at past responses to similar errors and also followed trough with troubleshooting as per those instructions but none of them works.

I have tried shifting through the transfer protocols, I have also turned off my browser VPN, turned off my antivirus, closed my website X5 app and restarted it but nothing seems to work at all.

What could the problem be.

Thank you

Postato il
4 RISPOSTE - 1 UTILE
Aleksej H.
Aleksej H.
Moderator

Hello.
1) Check the free disk space on the hosting.
2) Check the access rights to the site folder.
You can contact hosting technical support.

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Postato il da Aleksej H.
Joseph Enock Muliki
Joseph Enock Muliki
User
Autore

I tried following all the above but the website failed to load. When i try loading it from an external FTP it accepts but through Website X5 it does not accept.

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Postato il da Joseph Enock Muliki
Esahc ..
Esahc ..
Moderator

Joseph, firstly, to discount the unlikely, have you checked available space on your local HD (in Win 10, this pc through windows explorer). When WX5 exports it generates all the files. If your HD is full this would fail.

Assuming the problem is with your hosting, have you used the live chat support offered by most hosting services? This appears to be a relatively common error on a number of hosts over time eg.  https://www.inmotionhosting.com/support/questions/communities/1/topics/2553-552-disk-full-please-upload-later-via-ftp

It is also possible you have exceeded the maximum disk space you have paid for on your plan (hosting support will advise you). If this is the case you should be able to access your website, delete existing files and then do a full upload, but you may need their assistance to remove accumulated log files, backups, etc.

When you access your site you should also see the existing website source files, so you will know immediately if you are attempting to upload into the correct folder.

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Postato il da Esahc ..
Myron A.
Myron A.
User

Does your site happen to include a large video file?

If so, what is the size of that video file?

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Postato il da Myron A.