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Jan P.
Jan P.
User

Not able to open my projects after reinstallation of my pc  en

Autore: Jan P.
Visite 840, Followers 1, Condiviso 0  

I have recently reinstall my PC with new Windows, and when I did download the Incomedia X5 software back to my PC. I'm not able to open any of my projects. Attached is the error code for reference.

Can you kindly advice?

Postato il
3 RISPOSTE - 1 UTILE
Esahc ..
Esahc ..
Moderator

Jan, this indicates a corruption in the xml file which is your project. When you open WX5, select your project and then click backup. If any backups exist, select a likely candidate and select redo.

For future reference a far more reliable backup can be achieved by going to step 5, export project. The iwzip created will be a full backup including all source files.

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Postato il da Esahc ..
Andy A.
Andy A.
User

I also back up all  my iwzip's to my onedrive as well, after losing most of my projects..

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Postato il da Andy A.
Andre E
Andre E
Moderator

Make sure you have the latest version of x5, before opening projects.

So if not on last version, update and try again.

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Postato il da Andre E