WebSite X5Help Center

 
Paul H.
Paul H.
User

Master File Won't Open  en

Autore: Paul H.
Visite 1314, Followers 2, Condiviso 21  
Parole Chiave: website

Hi I'm looking for some help and you are almost impossible to contact via other means if you have forgotten your password and no longer have the original email registered. I have issues with version 8 were it will not open my master or back up file for the Rotary Website www.bendigosandhurstrotary.com.au I purchased the software when I had my old email address *** but that was cancelled several months ago when I changed ISPs and I can't locate my password. Therefore I can't log in to log a support request to get the file fixed. I am also considering updating to 9 but without the original details I may not be able to fix the problem or get the update I have included the original details of the order below.  Please get someone to contact me to get this fixed please.   Regards Paul Henderson *** From IPad

Postato il
2 RISPOSTE - 1 UTILE
Pcssa .
Pcssa .
Moderator

. . . please set this post as *private* (so that only Inco can read) and attach your purchase info and your old and new mail - only they can provide you the *missing data* . . .

Leggi di più
Postato il da Pcssa .
Incomedia
Steve J.
Incomedia

I see you opened a new Private post. So we can solve there where we have all the info.

Please remember that anyone can register here, even without any licence of WebSite X5. So if you have a new email you can register here using the new one and ask us to change it Wink

Thanks!

Leggi di più
Postato il da Steve J.