WebSite X5Help Center

 
Thomas R.
Thomas R.
User

Hover button out of date  en

Autore: Thomas R.
Visite 1166, Followers 1, Condiviso 0  

I attempted to transfer a website to my new computer and get this error.  I've been working on a solution for months now, can't figure it out.  Version 15 PRO on both systems.  Any ideas onhow to correct this?  I have hundreds on Hover buttons and can't click on any of them without gettingan error - "Hover buttonout of date, update."  But it isn't out of date.

Postato il
4 RISPOSTE - 2 UTILI
Aleksej H.
Aleksej H.
Moderator

Hello.The current version of this object is 14. What version do you have?

Perhaps this situation is due to the fact that the 14th version of the object is compatible with programs not lower than the 17th version.

Leggi di più
Postato il da Aleksej H.
Esahc ..
Esahc ..
Moderator

Thomas, have you clicked on manage

Clicked on refresh

Clicked on hover button to update (if necessary)?

If it is not due for update you could try select uninstall and then re-install?

Unfortunately v15 (and v16) are now very old and no longer supported by Incomedia (so I hope the above steps work)

Leggi di più
Postato il da Esahc ..
Thomas R.
Thomas R.
User
Autore

I should have explained. The Hover button object is "Up to date" on both computers, the one that works properly and the one that has the error.
I have also uninstalled it and reinstalled, still has the error.   I also tired itd on a 3rd computer, still has the error.

Leggi di più
Postato il da Thomas R.
Aleksej H.
Aleksej H.
Moderator

I would advise you to contact the program developers, but they do not support older versions.If you do not want to change hundreds of buttons to another object, then you may have to update the program and object to the latest version. 

Leggi di più
Postato il da Aleksej H.