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David S.
David S.
User

Project Freezes immediately when trying to edit.  en

Autore: David S.
Visite 987, Followers 1, Condiviso 0  

I am experiencing the same problem encountered by  Ibrahim C. on a seperate post.

Whenever I try to edit my project it immediately freezes and I have to use Task Manager to close it.

It is a project which is my business website and not being able to edit it is practically disastrous.

Yes I have updated to the latest version of X5 Pro.

Yes I have tried to open from a backup. Same result.

Yes I have uninstalled and reinstalled X5 Pro. Same result.

It's a project that I have worked on and evolved over the last 9 or 10 years.

 Ibrahim C. reported that he resolved the problem by starting a new project. If that was the case, then his problem was not really resolved, just circumvented.

Obviously I am not able to solve the problem by starting a new project.

I look forward to recieving your usual valuable help. 

Thanks in advance.

Postato il
4 RISPOSTE - 1 UTILE
Esahc ..
Esahc ..
Moderator

David, does this affect one page or many?

Have you tried the many solutions suggested (eg disable 3rd party anti virus)

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Postato il da Esahc ..
David S.
David S.
User
Autore

Thanks for your usual prompt response Esahc. I'll try editing a few different pages and get back to you with the results. I don't use any 3rd party anti-virus programs, so that isn't relative. I'll get back to you. Thanks again

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Postato il da David S.
David S.
David S.
User
Autore

Good afternoon Esach, I followed your advice and checked as to whether the problem affected one page or many. I narrowed it down to one page, which I had recently edited. I checked all the cells on that page, and found that one Hover Button must have become corrupted, and was causing the problem. After deleting and replacing the Hover Button all is well (so far!). As you can imagine, finding and curing the problem was a great relief.

Hopefully the information regarding the corrupted Hover Button may be of use to other users and perhaps the X5 programmers. 

Thanks again.

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Postato il da David S.
Esahc ..
Esahc ..
Moderator

Thanks for the heads up David.

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Postato il da Esahc ..