WebSite X5Help Center

 
M. Kalem
M. Kalem
User

You must activate javascript!  en

Autore: M. Kalem
Visite 1016, Followers 1, Condiviso 0  
Parole Chiave: java,website x5 pro 2021.4

submitting form with attachment,

if attach 1 video  it is okay to send,

more then 1 video or + additional jpeg in the same time :receives error message >>>

" You must activate JavaScript! "

and turn back to fill up form page again?

any suggestion

which video format is the best works for form object

Postato il
3 RISPOSTE - 1 UTILE - 1 CORRETTO
Aleksej H.
Aleksej H.
Moderator

Hello. Perhaps the situation is related to the increase in the size of the downloaded file. These may be hosting restrictions. Write to their tech support.


In the settings of the form field, you can yourself specify which file extensions you want to allow to attach.

Leggi di più
Postato il da Aleksej H.
M. Kalem
M. Kalem
User
Autore

thank you for reply,

 already change hosting service due to restrictions,and choose the VPS, for my own,

alternatively:

how to add in to contact form about " size limitation warning?" if the clients file is large

(as  like gmail; atachment file is too big warning and divert to gogle drive automaticaly)

or

instead of java error report redirect to another page with warning as like;

" your video is too big to post, please reduce it and send it again"

message.

Leggi di più
Postato il da M. Kalem
Aleksej H.
Aleksej H.
Moderator

You can specify the limitation in the label or description of the field.

Leggi di più
Postato il da Aleksej H.