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Abbie T.
Abbie T.
User

New Version Crashing  en

Autore: Abbie T.
Visite 392, Followers 1, Condiviso 0  

I updated to version 2021.5.2 and my program is almost unuseable as it keeps crashing. Is anyone else having issues?

Postato il
9 RISPOSTE - 1 CORRETTO
Esahc ..
Esahc ..
Moderator

Abbey, I assume you are working on a project created in an earlier version. Please check each page and ensure there are no empty cells. Put an object in every cell or group of cells (I simply use the text object but do not add content).

Please advise if this resolves the issue and if not, please provide some details of the existing project and in what version it was before upgrade (is the site online?)

Please also provide details of crashing (when editing? when previewed? when opening? etc)

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Postato il da Esahc ..
Abbie T.
Abbie T.
User
Autore

How is that a solution?? No empty cells? Its only on my home page and its when I go to save if I move some items around it will freeze up when I go to save or do anything else. I really don't want to clutter up my home page with empty text cells that can't be the only way to stop this...

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Postato il da Abbie T.
Esahc ..
Esahc ..
Moderator

Abbie, if the page is full of empty cells then that is probably the fault. 

Can you provide a screen shot of the home page perhaps?

If you do not think this is the problem, can you open the project in the old version (from the backup you allowed to be created) go to step 5, export project and create an iwzip (without backups or preview). Then open new WX5 and import and advise if this fixes the problem

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Postato il da Esahc ..
Abbie T.
Abbie T.
User
Autore

I always have some open cells how can you create a website and have every cell on the page full?? I have never had this issue before. I will try the restore from back up but my issue is I did a lot of new work on my website since this and I will lose it all and have to start over. :(

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Postato il da Abbie T.
Esahc ..
Esahc ..
Moderator

Abbie, just in case there is a corruption in your project, and before you resort to a backup, in the current project create an iwzip (step 5 export project) and restart and import that iwzip.

In the past this has been known to fix minor gliches.

(PS I fill every cell "most" of the time)

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Postato il da Esahc ..
Abbie T.
Abbie T.
User
Autore

Thank you for trying to help I am not upset with you at all just frustrated with the stituation. Here is my homepage. I have been able to edit it some but I have found the unfilled image cell is what is my current issue. If I try to delete it the program will not save and freezes and I have to go into the task manager and shut it down. Thankfully it has let me do some things to this page with lots of freezing and then reopening but the other pages are fine so far.  

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Postato il da Abbie T.
Abbie T.
Abbie T.
User
Autore

I tried the backup and import of the current project but the issue is still there.

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Postato il da Abbie T.
Claudio D.
Claudio D.
Moderator

maybe the problem is another , but empty cells cause crashes in the system

you have too many empty cells / columns / rows, as Esahc already told you they are useless and cause problems

you must fill every cell

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Postato il da Claudio D.
Abbie T.
Abbie T.
User
Autore

Its just weird I have never had this issue before this update but putting something in every cell seems to have fixed the issues for now. Thank you all for your help.

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Postato il da Abbie T.