WebSite X5Help Center

 
Thomas H.
Thomas H.
User

How do I get credits returned?  en

Autore: Thomas H.
Visite 1080, Followers 1, Condiviso 0  

Hello,

I used credits to purchase the Full Calendar object but after some trial and error, it does not meet my needs. Am I able to get those credit returned to my account?

Postato il
3 RISPOSTE - 1 CORRETTO
Andre E
Andre E
Moderator

Hello Thomas,

This is for Incomedia to decide, i have set this post for them to respond, please be patient and await there answer.

You could set this post to private because nobody for the help center can help you, only Incomedia, and they can read private post's (set this in the settings wheel in your first post)

Gooduck!

Leggi di più
Postato il da Andre E
Incomedia
Elisa B.
Incomedia

Hello Thomas, 

thank you for getting in touch. 

I confirm we refunded the Object as per your request. 

Thanks! Kind regards.

Leggi di più
Postato il da Elisa B.
Thomas H.
Thomas H.
User
Autore

Thank you so much! Really enjoying this webpage builder so far!

Leggi di più
Postato il da Thomas H.