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Munish J.
Munish J.
User

After update, my projects have all gone missing.  en

Autore: Munish J.
Visite 716, Followers 1, Condiviso 0  

After reviewing the posts, I also went to the preferences and when I click to browse for the folder it only shows the desktop and there is no navigation to the C: Drive.

When I cut and past the path to the file location, it also failed to bring up my previous files. 

Postato il
5 RISPOSTE - 1 UTILE
Daniel W.
Daniel W.
User
Utente del mese EN

I have the current version and I can also see the C: drive.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese EN

The same in the Pro version. So it's not a problem with the current version of WebSite X5.

Are any programs such as antivirus, firewall, etc. used?

Possibly reinstall the program and restart Windows.

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Postato il da Daniel W.
Esahc ..
Esahc ..
Moderator

Munish, the default location (as set in preferences)  is c:\users\yourname\documents\incomedia\website x5 - evo

Using Windows file browser, does this exist? If it does, open WX5, select preferences and navigate to this folder.

If it doesn't exist, are your documents available anywhere on your pc?

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Postato il da Esahc ..
Munish J.
Munish J.
User
Autore

I'm using the ProVersion and rather than re-installing and going through that tedious work, I'm not sure what happened after the update. 

Here is the screenshot and the file explorer is not coming up which allows me to navigate through the C drive and subsequent folders.

I did manage to get the files to return but it took several launches and when I cut and past the path in the projects folder path, I just needed to add the \ at the end of the path for it to finally work.

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Postato il da Munish J.
Esahc ..
Esahc ..
Moderator

Munish, congratulations on overcoming the problem, but none the less you should not have had this issue.

In your position I would definitely go to my profile (top right this page), select downloads and download the latest version, retrieve  license key and install. The only onerous task is remembering your email address and password.

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Postato il da Esahc ..