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E. COMP
E. COMP
User

Admin Portal not displaying the Login Page  en

Autore: E. COMP
Visite 493, Followers 1, Condiviso 0  

Working on a new Web site.

the admin portal is not loading nor is it showing me the login page

https://www.nailsbyjelly.com/

https://www.nailsbyjelly.com/admin

We are getting the follwing message on Chrome Browse:

          This page isn’t working

          www.nailsbyjelly.com is currently unable to handle this request.

          HTTP ERROR 500

Postato il
10 RISPOSTE - 1 UTILE
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Which PHP version is used on the web space?

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

The admin area works with the index.php file and requires PHP, so the problem is most likely with the PHP version used on the web space.

If the PHP version is not known, ask the web hosting provider.

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Postato il da Daniel W.
E. COMP
E. COMP
User
Autore

Version 8 of PHP

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Postato il da E. COMP
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

I don't get this error, neither on the test website nor on my real website, see

Test website >> http://finde-links.de/123shop-hosteurope/admin

I am at Hosteurope.de and have a normal web hosting package and PHP 8.1 is set there.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Either set it to PHP 8.1 or try an older PHP version.

Otherwise, wait for the moderators or Incomedia staff (during European office hours).

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Postato il da Daniel W.
E. COMP
E. COMP
User
Autore

I turned the verbose result an I get this now:

Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/iotsnvtq/NailsByJelly.com/res/x5engine.php on line 5720

Any ideas?

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Postato il da E. COMP
E. COMP
E. COMP
User
Autore

Attached is screenshot of line 5720

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Postato il da E. COMP
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

For me, line 5720 in the x5engine.php file looks different, see

-----

-----

Maybe the moderators or other users can take a look at what you see in line 5720.

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Postato il da Daniel W.
Miguel Galarza
Miguel Galarza
User

Hello; Before I modify the php file of your capture...
Have you tried using a different version of php, 7.4, 8.1 or 8.2? If the hosting allows it.
This depends on the version of wsx5 you use.

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Postato il da Miguel Galarza
Miguel Galarza
Miguel Galarza
User

I remember that some users solve the problem by deactivating the display_errors box in the php options.

Try and comment.

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Postato il da Miguel Galarza