If you have not accidentally activated services that use the database, the program during the export phase does NOT request this data.

For example:

Website statistics
blog comments or other comments that should be written on db
automatic registration

so how i can deactivate this service please? from where? i see on automatic registration from Acces management is some data included. thank you!

I see this happens often lately, of course Website could be improved, since this message comes out it could also inform which active service requires this data

Unfortunately I have the Italian version, you should do a search on the Help Center guide

When exporting the website, the included web space does not have to be used.

Any web hosting provider can be used, see

-----

How to export your website using an external Hosting provider

>> https://guide.websitex5.com/en/support/solutions/articles/44002246619-so-k%C3%B6nnen-sie-ihre-website-mit-einem-anderen-hosting-service-als-website-x5-hosting-exportieren

is really a problem.. in Data management, on host name i must to write my domain name...oh my god...not localhost..so you must to improve some modification in short time please. thank your for your support!

I'm not an Incomedia employee and English isn't my native language, so I don't know if I understand correctly what the problem is.

If your project DOES NOT use the DATABASE you do not have to write anything.
Question: But does your site need the database?

no Mr. Giancarlo, my website dont have an online store or other needs, only a contact form...maybe this is the problem?.. look at here please, at my website .. www.tcostescu.ro  one of them because today i launch 3 website but for all is needed a database. and i must to create in my host a database module, then i must ti insert all the data, user, password , etc, for this database.. ugly thing...

so...i think to is more better without database connection parameters, or  something more easy to use... i dont  know... i hope to you understand me now.

other image

a new one

in my image is how not working...and in this image how working....

Website Adress (URL) with / at the end.

Destination folder with / at the beginning.

ok...i will try this tomorrow. i wish you a wonderful evening !

well i insert the / character like you said and when you said,...same situation i think... look at my printscreen... thank you for all mr. Daniel! we can talking tomorrow. now is to late and im a little tired now.

The problem doesn't have to be solved tonight.

The error message says the database credentials are incorrect, but that can be changed tomorrow.

See you tomorrow evening or another helper will be there.

I repeat, if you don't use a database, the fields on the database card must remain empty, I don't understand why you entered data.

and also looking at the FTP card the data does not seem to have been inserted correctly. For example in FTP Addres the syntax is ftp.doninioname.co

I try already this syntax ftp.domain.co. no way. Dont work. About my message from last printsreen with incpresc database credentials, can you help me? Thank you!

@Giancarlo B.: If it's this web hosting provider, then it doesn't say "ftp." at the beginning, see

>> https://www.host-age.ro/ftp/

Since I don't speak Romanian, I can only post the page with the explanatory video about the database setup, see

>> https://www.host-age.ro/intrebari-frecvente/mysql/creat-o-baza-de-date-mysql-nu-ma-pot-conecta/

I'm going offline for about 12 to 14 hours, but there are enough helpers here.

ok...is the same thing to what i do. the message persist in wx5 pro when i upload files how you see..

other problem my contact form dont send or receive email with message from website. i put in send space the address on user email address my email but i dont receive message on this email. i try to use my email address and email address from host and i dont receive message. can you help me?

I'm talking about Website X5, not Filezilla. However the syntax is also written in the guides. Of course, I believe there are several errors to be corrected and it is not enough to correct one to solve the problem. I recommend reading the guides otherwise it will be difficult to figure it out.

Of the dozens of sites I manage, it has always been like this, but if you think your version is correct, it's ok for that domain.

Hi I did a test for you for ftp talk. on Filezilla it can be omitted, while in WebSiteX5 on the 2021 it is mandatory to put it, while I believe that from the 2022 version it is indifferent.

I resolve this thing with my provider. Now it works for all my wesite created. I export database from wx5 and i put the file in php admin and then i make new email from cpanel. Finaly i redirect email from cpanel to my email for website and i make all changes in wx5 program for each websites. Now is working... i dont find any tutorial about this on your help center and if you are so kind to make one will be better for other users. Thank you for your support!