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Steven S.
Steven S.
User

Surprise!What else stops working when the license expires?  en

Autore: Steven S.
Visite 655, Followers 1, Condiviso 0  

Hello. I know it is always a work in progress, but if you say I can continue using my current version of software without paying for another year, I shouldn't expect in program buttons to stop working one day after my license expires. I just tried to have a look at Magictext and was welcomed to a red siren picture and exact words.... "Um. your license is not active" (<- not very good here) . My question I guess is what else has stopped working. Thanks.

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Daniel W.
Daniel W.
User

Accurate information from Incomedia is probably only available during office hours when employees are in the office.

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(Monday - Friday: 8:30 a.m. - 1:00 p.m. and 2:00 p.m. - 5:30 p.m. CAT/CEST)
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The “Magic Text” function is probably provided by an external service provider for a fee and, like “Free Hosting”, which also comes from an external service provider, can only be used with an active license.

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Postato il da Daniel W.
Incomedia
Elisa B.
Incomedia

Hi!

When the license expires, you can no longer get updates, but the software keeps working normally except for MagicText, the AI-based text generator. 

The message "Um...your license is not active", doesn't therefore mean you cannot work with the software: you can still work at your projects as well as at new ones as you always did. You mentioned the buttons don't work anymore, can you please provide me with more information about this issue, so I can better assist?

Thanks!

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Postato il da Elisa B.