Qr code generator not working
Autore: James H.I purchased the QR Code Generator a few weeks ago and after the recent update to X5, it no longer works. DO NOT SAVE THE PROJECT WITH THE QR CODE GENERATOR, DELETE THE WIGET BEFORE SAVING AND CLOSING. I did and the next day I couldn’t open the project I was working on because I received an error “Resource not found: Resources/icm_qrcode.mon.js”. I couldn’t get the project open and LOST A FULL DAY OF WORK that I needed to completely recreate!!!!!!
I’m not sure if the credits were reimbursed but it doesn’t matter… When I try to download the QR Code widget there is not an option to buy or download because I get a message that it was already purchased! I tried updating the widgets page 6 time with no luck. Please get this resolved!
See attached screen shot.
Hello.
I recommend temporarily disabling your antivirus, firewall and any other protection.
Download the latest version of the program https://helpcenter.websitex5.com/en/community/users/338735/downloads
Remove the installed program and install it again.
Hello James,
I am sorry about the issue.
To confirm, the same error that is displayed in the screenshot when selecting the object also appeared later when you attempted to open this project, preventing you from doing so?
If so, could you please provide me with a copy of this project's folder?
You can upload it with WeTransfer.com or similar services, and send the download link to sales @ incomedia.eu (without the spaces).
Thank you.
Eric