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Philip P.
Philip P.
User

Shopping cart getting stuck at the next button after customer enters details  en

Autore: Philip P.
Visite 133, Followers 1, Condiviso 0  

Everything seems to be working in preview, but when site is published if you try to place an order, you can enter your name address and so on, but clicking on the 'Next' button that should take you to the payment screen does nothing and also the 'Back' button is frozen. and help would be much appreciated

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Incomedia
Eric C.
Incomedia

Hello Philip,
could you provide the website's URL?
Thank you.

Eric

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello Philip,
I tried to place a test order, and successfully reached the PayPal screen.

Did the issue occur with a specific product perhaps?

Eric

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Postato il da Eric C.
Philip P.
Philip P.
User
Autore

Hello Eric

Thank you I have recived the order on my phone so looks like all is well again.

Mant thanks

Phil

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Postato il da Philip P.