Can't ask for new password and e-mails not send 
Autore: Vagn M.
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A few weeks ago we got messages from users telling that thaey didn't get mails when they asked for a new password. It has been ok for some month, and suddenly (something like in mid July) it didn't.
We have worked on it intensively but we can't get it to work.
It is working on other sites!
We then took a lokk into other pages, where e-mails are distributed. And they are also not working.
I have tried to document everything in the attached document.
All passwords has been inserted by copy and paste.
Best Regards
Vagn Majland
Postato il
In my demo shop (Pro 2025.2.8), requesting a password doesn't work either, even though the test customers and I, as the operator of the demo shop, receive emails.
Perhaps Incomedia can provide a general comment on Monday about why the email sending doesn't work when requesting a password.