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John Randall
John Randall
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Website is acting up  en

Autore: John Randall
Visite 60, Followers 1, Condiviso 0  
Parole Chiave: none,website x5 pro 2025.2

1. My website is saying generic error for checkout. 

2. its always saying generic error for customers to sign up

3. im not getting any emails when a customer buys an order

4. i want the payment method before rather than at the very end

www.jazznailedit.com 

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Incomedia
Eric C.
Incomedia

Hello John,
1) & 2) When trying to register and place an order, an error 500 occurs. It is a generic code for a server error.
Similarly, a Generic error appears when trying to register.
Please make sure to use a PHP version between 8.0 and 8.2 and contact your hosting provider for additional information about the nature of the order.
3) What settings are you using in Step 1 - Settings ---> E-commerce ---> Sending order and Step 5 - Export ---> Upload to the internet ---> Parameters ---> E-mail? Could you please provide a screenshot?
4) Unfortunately the order of the steps cannot be changed.

I remain available.

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Postato il da Eric C.