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Tuncay T.
Tuncay T.
User

Table Layout Issue After Update  en

Autore: Tuncay T.
Visite 102, Followers 1, Condiviso 0  

Hello,

I have been a loyal user of WebSite X5 since its early days. I have supported and recommended this software for years, but the latest Version 2026.1.1 update has completely destroyed my trust in this product.

After updating, all the tables I created using native WebSite X5 objects were corrupted. The cell heights and padding became distorted, breaking the layout across my entire website. When I contacted support, I expected a software fix for a regression caused by your developers. Instead, I was given a "band-aid" solution: being told to manually inject CSS code into my project.

This is unacceptable. The core promise of WebSite X5 is a "no-code" experience. If I have to rely on custom CSS to fix bugs introduced by your own updates, then the software has failed its primary purpose.

Why should I pay 3,000 TL annually for updates that break my site and force me to become a coder to fix them? An update should improve functionality, not create more work for the customer.

Because of this amateurish approach to bug resolution and the lack of backward compatibility, I am officially canceling my subscription and will not purchase any future updates. I have reverted to the last stable version (2025.3.9) and I will remain there.

You have lost a long-term, loyal customer today because you chose to offer temporary patches instead of taking responsibility for your software's failures. I am posting this publicly so other users are aware of the risks involved with this latest update.

Regards,

Tuncay

Postato il
5 RISPOSTE
Giuseppe Guida
Giuseppe Guida
User

+1

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Postato il da Giuseppe Guida
Incomedia
Eric C.
Incomedia

Hello Tuncay,
I am sorry you felt this way for the provided workaround.
We will be including a change in one of the upcoming Beta versions, with a setting to customize the internal padding for Tables and restoring the default value.
I remain available.

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Postato il da Eric C.
X5 Croatia
X5 Croatia
User

Unfortunately, the CSS frames in the tables also broke for me, so I had to redo everything. I hope they fix it and improve it. It doesn't look promising right now, but I trust Incomedia dev team try to fix the flaws...

+100000000

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Postato il da X5 Croatia
Nigel B.
Nigel B.
User

I have the same problem with the tables being changed. And the padding is greater than before which I can't change back.

Last time it was the images disappearing and I had to re-add them; this time it's the tables I have to now redo.... yell

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Postato il da Nigel B.
Incomedia
Eric C.
Incomedia
Nigel B.
I have the same problem with the tables being changed. And the padding is greater than before which I can't change back. Last time it was the images disappearing and I had to re-add them; this time it's the tables I have to now redo....

Hello Nigel,
you can temporarily add the following code in Step 1 - Settings ---> Statistics and Code, in the "Before closing the HEAD" tag section to display them as before:

<style>
.text-tab-content table td {
padding: 4px 3px !important;
}
</style>

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Postato il da Eric C.