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john A.
john A.
User

$errormessage = "You must activate javascript!";  en

Autore: john A.
Visite 129, Followers 1, Condiviso 0  

The error $errorMessage = "You must activate JavaScript!" is triggered in

WebSite X5 on my domain site. Uploading the site to your server was fine (I can receive contact form emails): https://john-a.websitex5.me/ but on my domain site I can not receive contact form emails

How can I resolve this, please?

Postato il
3 RISPOSTE
Daniel W.
Daniel W.
User
Utente del mese EN

Which web host are you using, the one provided by WebSite X5 or an external web host?

I live in Germany and use an external web host (Hosteurope, part of GoDaddy).

If you're using an external web host, you'll need a domain email address that's been set up with that host.

In WebSite X5, you'll need to enter the correct email parameters, specifically the script type for sending emails, as well as your login credentials and password.

You can find this information with your web host, either in your customer account when setting up an email account, on their help pages, or by contacting their support team.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese EN

The error message "You must activate JavaScript!" should only appear if the browser does not support JavaScript.

Was the website with the contact form tested in the WebSite X5 preview or after exporting the website to the internet, i.e., after uploading it to the web host?

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Postato il da Daniel W.
Incomedia
Eric C.
Incomedia

Hello John,
could you clarify when exactly you are seeing this error?
I filled in the contact form on both your default domain and https://policecarpoundrecovery.co.uk/ and reached the "Message has been sent" screen.
I remain available.

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Postato il da Eric C.