Uso la version 8 full

Gracias!

Me acabo de dar cuenta que al hacer una prueba me aparece el form para comentar cualquier post, pero al subirla al servidor es que falla y no aparece el form para comentar....

Hello,
May I ask you if the form for making comments to your blog posts display correctly in the preview from WebisteX5? I suggest you to delete the files from your server and then rexport the whole site.
Please try it and let me know, thank you

***** GOOGLE TRANSLATION ******

Hola,
¿Puedo preguntarle si la forma de hacer comentarios a su blog se muestran correctamente en la vista previa de la WebisteX5? Le sugiero que para eliminar los archivos de su servidor y, a continuación rexport todo el sitio.
Por favor, inténtalo y me dejó saber, gracias

Hi, yes, the blog post  preview display correctly.....the form to comment apear fine.

Ok, I will delete and upload all again

Thanks!!

i did it, donwnload and upload whole site, but everything stay as usual, no form in a blog comment....

I attach the last of a many route i used to the blog with no result

Hi Jesùs,

could you please provide me with the url where you're having the issue? Thank you.

Also, be sure to have read/write permission on the folder you want to use on your server for the blog comments

Hello Jesùs,

I think your problem is related to the path of your public folder on the hosting provider, I can tell you that itdoesn't have to be the admin page but you have to ask your hosting provider for a path where you have read/write permission.

Maybe you can tell me also the url of your site? thank you

Hi Michele
My provider tells me that the web folder for this purpose is public_html, but I did the test with that route and still the problem.
www.loscisnes.cl
Thank you very much!

Hello Jesus,

is the blog site a different site from the one in the root of your site? 

I think you can set as public folder something like public_html/blog/public. 

Please export again both the site on your server after having filled every fields on the "comment settings" tab (also administrator password and the email field).

Let me know if it helps, thank you

Inside of public_html exist a folder: blog/admin

Image attached

I did it, i create public_html/blog/public with 777 permission, but nothing hapenned..

Hello Jesus, 

the admin folder exists because you set that once trying with different folders I guess.

Please try to delete all the files from your hosting and then export again the whole site.

Finally you can try a test yourself: try to create a very simple test site with just a blog exporting it inside a folder on your hosting and see if it works.

Thank you

I did it.

Attached images, please watch it.

Thank!

And this one...

Hello Jesus,

It seems like some files weren't copied into the server, diy you get any errors during the exporting of your site? Did you exported the whole site?

I see from your screenshot that you have to export the site into the public_html folder, are you doing it?

Thank you

Hello

I just exported de blog through the option of the software website x5. The route was: public_html/blog.

Image attached of the configuration.

Thank!

Hello Jesus,

you have checked the option "export only blog and feed rss", this option allows you to export only the NEW posts of your blog or feed rss, the first time you have to export the whole site and then you can export only the blog updates.

Furthermore when you check this option you must select always the root folder on your webserver, public_html in your case, and not the blog subfolder. Thank you

I did all the steps you indicated me, but the same thing keeps happening, you can notcomment on the blog post. In making the preview if it works.
I do not know what else to do ...
It is common for this to happen?

Hello Jesus,

please try to make a very simple site with only the blog with the comments and export it in a new subfolder (i.e. public_html/testsite ) of your server and see if it works, thank you.

Michele took the test for the first time with a blog on another site I have: www.constructorapuclaro.cl and it is the same, you can notcomment on the post ....
Please give me concrete help, we took over one month in this!
Thank you.

Hello Jesus,

please send me your original project at file@answers.websitex5.com setting "Post 28500 for Michele C" as object, in this way I can test myself and give you a more specific solution, thank you

At last!!
It worked!
Thank you very much! .... Jajajajaja....happy!!