I have received Website X5 Compact 9 with a purchase of Nero 12. They also sent me a license key. After installing Websit X5 i started the program. First the activation screen appears. I entered the License key an my email-adress. Then i as asked to enter my password. i did so. at last i was informed that the activation was successful. But this procedure happens over and over again. i also tried offlin activation. it didnt help.