Mayby Website x5 did not close correctly. And it is still in memory, open up your taskmanager, remove all websitex5.exe in process tab. Then try again.

Opening taskmanager depend on you OS. cctrl and shift and escape is the most common keys (all together)

Or

Type in at start -> run -> taskmgr and enter

Hello Andre,

i did all of the above recommandations ,however the update fails

i looked also at other comments posted ,but no furter information

It also happens at my other computer

I see no programs active with ctrl-alt-del

Any ideas ?

What O.S. do you have ?

I use windows xp (ver 3.0)

But i like to update to 10.0.2.24

You can do a complete download in the profile (but i need to check

if there is a dutch version

problem solverd

downlaod the latest version at your profile

install the program complete ,that's it