WebSite X5Help Center

 
Geraldine  B.
Geraldine B.
User

IE problem with home page display  en

Autore: Geraldine B.
Visite 681, Followers 1, Condiviso 0  
Parole Chiave: explorer,internet,problem

I have a problem in Internet Explorer. It does not display the home page of my site correctly. Please help!! Everything is fine in FireFox and Chrome browsers...

Postato il
5 RISPOSTE
Paul M.
Paul M.
Moderator

Hi Geraldine,

Just for your information (in case it's helpful), your home page displays fine in Internet Explorer 10 on my PC (v10.0.9200.16540)

I've compared it with Google Chrome on the same machine and there seems to be no discernible difference other than a very minor alteration in text size between the two.

Leggi di più
Postato il da Paul M.
Incomedia
Claudio D.
Incomedia

Hello Geraldine,

can you please tell me on what Version of IE it is not displayed correctly?

Can you also send me a screenshot of how it appears?

Many thanks!

Leggi di più
Postato il da Claudio D.
Geraldine  B.
Geraldine B.
User
Autore

Hi. I am using version 9.0.8112.16421. To be honest, I actually don't use IE. I use FireFox and Chrome. But in the last week I saw my website on 3 different PC's (mostly on my customer's PC's) and the home page was a disaster with no menu's etc. So I need to check it out because most of the users use IE. I am going to upgrade to V10 and see what happens....

Leggi di più
Postato il da Geraldine B.
Geraldine  B.
Geraldine B.
User
Autore

Hi. I have upgraded to V10 of IE (64-bit). The website looks fine. So I probably have to tell the others to upgrade as well...

Leggi di più
Postato il da Geraldine B.
Incomedia
Claudio D.
Incomedia

Hello Geraldine,

I checked the website also with the older Version of IE and it was always correct. Probably it was a setting of IE or a plugin that was causing the issue.

Many thanks!

Leggi di più
Postato il da Claudio D.