WebSite X5Help Center

 
Vladimír B.
Vladimír B.
User

Order from e-shop  en

Autore: Vladimír B.
Visite 513, Followers 2, Condiviso 0  
Parole Chiave: shop

Hello, from e-shop I do not go orders. Customer comes confirmation of the order, but the order does not come to the shop. What could be the problem?

Postato il
5 RISPOSTE
Incomedia
Claudio D.
Incomedia

Hello Vladimír,

Try to go to step 4 data management and then try to change email script type and then export the project again to check if then you receive the order too.

Check also if the order is seens as spam and moved in the spam folder.

Please keep me updated.

Leggi di più
Postato il da Claudio D.
Vladimír B.
Vladimír B.
User
Autore

The problem is that the forms do not go e-mail with an attachment.The file imemail.inc.php is wrong.


The original defective part of the file:
if (is_array ($ this-> attachments)) {  $ headers. = "Content-Type: multipart / mixed; boundary = \" ". $ boundary_file. "\" ". $ This-> newline. $ This-> newline;  $ headers. = "-". $ boundary_file. $ this-> newline;  }


Proper functioning:
if (is_array ($ this-> attachments)) {  $ headers. = "Content-Type: multipart / mixed; boundary = \" ". $ boundary_file. "\" ". $ This-> newline;  $ headers. = "-". $ boundary_file. $ this-> newline;   }


Please correct the Website X5 Pro 10.

Leggi di più
Postato il da Vladimír B.
Incomedia
Claudio D.
Incomedia

Hello Vladimir,

Did you try also the other email scripts since we added 3 different email scripts to adapt to different server settings?

Many thanks!

Leggi di più
Postato il da Claudio D.
Vladimír B.
Vladimír B.
User
Autore

Hello Claudio,

There are a total of 3 scripts. Does the third, because he has no attachment. E-mail is confusing and unworkable in practice.

Leggi di più
Postato il da Vladimír B.
Incomedia
Claudio D.
Incomedia

Hello Vladimir,

The script works on the most hosting webserver and if it is not working it depends on their configuration which is not following the standard settings.

The scripts were made to follow the standard settings of the servers and if these has been changed this needs to be fixed on the hosting directly.

Many thanks!

Leggi di più
Postato il da Claudio D.