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Roland H.
Roland H.
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Autore: Roland H.
Visite 832, Followers 1, Condiviso 0  
Parole Chiave: e,shopping

Dear developers, There is a significant fault in the sofware, Every time the customer put an item in the basket it direct him to the checkout directs Our webshop has over 1000 items and customers buy an avarage 30 items in one time. This problem slow the ordering procedure, and makes our customer impatient. Could you change it so it stays on the same page after they press basket button. They urge us to solve the problem as soon as possible Could you help to fix it please Best regards Roland Horvath

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Claudio D.
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Hello Roland,

I nthe Professional if you use the link function in the text object by selecting "add to cart" and then you activate the function to add it iwthout showing the cart the customer will remain on the same page and can continue to shop.

Many thanks!

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Postato il da Claudio D.
Roland H.
Roland H.
User
Autore

Thanks for help. The problem is now that this way it can only put the quantity what the admin allocate in advance. Would it be possible to set like it's doing it after the click on the basket next to the product and not click on the photo.

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Postato il da Roland H.
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Claudio D.
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Hello Roland,

Yes in this way the quantity cannot be changed immediatly but only once in the cart.

Many thanks!

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Postato il da Claudio D.
Roland H.
Roland H.
User
Autore

Thank you for the answer.

Do you plan to improve the software so it stays on the same page after the click on the basket symbol?

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Postato il da Roland H.
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Claudio D.
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Hello Roland,

I would suggest you to open it as IDEA post so the developers will take it in consideration for the future releases of the program.

Unfortunately I cannot tell you if and when it will be added in the program.

Many thanks!

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Postato il da Claudio D.