What email adress i have to use by the start up installation 
Autore: Henk V.
Visite 1195,
Followers 1,
Condiviso 0
I have order the dutch version Website X5 proffesional 10 .
A friend is use the program for me to make a website on her computer. When start up the installation (for the first time) she use the licence code and use my personal email adress in the registration box. (not her email adress)
De program do not install the software and ask for an email adress. What is the problem? Did she have to use there own email adres, ore is something else wrong?
I have make an online registration on my own email adress for technical support, do the program verified this email adress? Or can she use every valid email adress?
On this moment its not possible to install the program?
Please help me, thanks.
Mr.Henk.
Postato il
Je hebt voor de registratie het email adres nodig waarmee je X5 besteld hebt.
Als je dat wil wijzigen kun je hier een melding maken voor Incomedia.
Zet deze post/melding op prive en vraag of Incomedia het mail adres wil aanpassen.
In de tussentijd kun je de installatie wel uitvoeren op het mail adres waarmee je X5 gekocht hebt
Ook in X5 heb je hetzelfde mail adres nodig (van je bestelling dus...
Autore
I haveX5 professional 10 ordered on the Internetat the company Bol.com this company has dilevered in name of the company Central Point.I have used myhotmailemail address.If mygirlfriendto install theprogram launches, amention says that the license islinked to anotheremail address?? She used my correct e-mailaddress and get this message???
What is wrong why the program not install normally???
Henk,
Set this post to private and give your licence number and desired email adres.
Ask Incomedia to match these to your mail.
The program only works with the correct match. Probably something went wrong somewhere......
I shall mark this post for Incomedia to check correct and help you.
I can't answer why, I can't help with the licence, I can point you in the direction that solves this !
setting this post to private makes it that only Incomedia can see and react. (your licence will be hidden away and not usable for other users. This is the best and fastest solution.
BR A
Hello Henk,
thank you for opening a private post, I will follow you here http://answers.websitex5.com/post/96665
Samantha