WebSite X5Help Center

 
Richard K.
Richard K.
User

Order confirmation email  en

Autore: Richard K.
Visite 2162, Followers 1, Condiviso 0  

Hi there

I am using evolution 10

the email confirmation order the customer receives has a chunk of HTML code after the normal confirmation text, how do I get rid of this, I don't see it added anywhere in step 4 shopping cart  (Send order/header text). This HTML Code also appears in the email order I receive, can anyone help please.

many thanks

website: www.poptech.ch

Postato il
4 RISPOSTE
JJ. JUAG
JJ. JUAG
User

Stellen sie die Qualität für email um, mit der Einstellung wie im Bild als Anhang, sollten in der Schweiz die meisten Server korrekt arbeiten.

Gruss JJ

Leggi di più
Postato il da JJ. JUAG
Richard K.
Richard K.
User
Autore

Thanks  JJ

but where is the attachment ? how do I find it and open it? and what do you mean by email quality

Gru

Richard

Leggi di più
Postato il da Richard K.
Richard K.
Richard K.
User
Autore

Sorry JJ,  I found the attachment and the picture

I have the english version of

Do I set the email form Script type to:

1- low quality server script

or 

2- low-level script

thanks

Richard

Leggi di più
Postato il da Richard K.
Incomedia
Claudio D.
Incomedia

Hello Richard,

You need to try which one works. Try to set one and then export to test it.

If the first is also not working use the second and then export it again to test it.

Many thanks!

Leggi di più
Postato il da Claudio D.