NO SE VE LAS FOTOS EN LA PAGINA WEB 
Autor: Julie Wilkins
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I HAVE HAD MANY EMAILS FROM CLIENTS SAYING THAT THEY CANNOT SEE THE PHOTOS THAT ARE LOADED ON THE WEBSITE PAGES. THESE ARE LOADED IN A GALLERY FORMAT AND ARE PHOTOS OF PROPERTIES. THEY ARE LOADED CORRECTLY AND I CAN SEE THEM, BUT SOME CUSTOMERS SAY THAT THEY DON'T APPEAR ON THEIR PAGE - JUST A BLANK SPACE. WHAT CAN BE DONE AS THE PHOTOS ARE THE MAIN PART OF THE ADVERT? THIS IS A LINK TO A TYPICAL PAGE WHERE THE PHOTOS ARE LOADED BUT SOME SAY THEY DON'T APPEAR: http://www.solutions4u-competa.com/ref.-680.html
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Hello Julie,
The gallery is flash based and it could depend on the missing flash plugin player in the browser or it has been blocked with a plugin installed in the browser.
I would suggest you to update the program to the latest release and then choose as gallery one of the HTML5 galleries so it will work also on browsers where the flash plugin is missing or not supported like on mobile devices.
Many thanks!
Autor
Thank you very much for your answer, I'll have a go.
I've received the half price offer of the upgrade to Version 11 which I am considering taking, or alternatively the Professional version - but this is significantly more expensive. Do you have any advice as to the greater value of the Professional Version as opposed to Evolution 11, if there's not sufficient advantage in the Professional version I'd go for the Evolution 11. Or is there a special offer for the Professional Version I can get? Thanks.
Julie Wilkins.
Hello Julie,
The only offer available for Professional 11 is the one you find in your profile under "offers for you" and at the moment there is no further offer.
The Professional Edition offers more functionalities than the Evolution like as example the automatic registration, the tabs in the text and table object, the coupons for the ecommerce, the possibility to save the orders of the ecommerce on a database.
you find the complete list here:
http://www.websitex5.com/en/website-builders-comparison-chart.html
You can also download the demo version to test it from our website to see which one fits your needs.
Many thanks!
Autor
Last question, if I upgrade to either Evolution 11 or Professional 11 will these solve the non appearance problem I have with my gallery photos automatically or will I still have to try to solve this manually.
thanks very much,
julie wilkins.
Hello Julie,
Yes, upgrading to either Evolution 11 or Professional 11 will solve the gallery display issues which some of your users are experiencing.
The galleries in version 11 are now all HTML5 based (just as Claudio referred to above). These do not rely on plugins like the old Flash galleries did. Maximum compatibility is ensured.
Kind regards,
Paul