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Martin B.
Martin B.
User

Error export project  en

Autor: Martin B.
Visitado 1262, Seguidores 3, Compartilhado 0  

I have problem with some of my projects. I can´t export them for converting to other computer. Alwas i got this message. (the name at the end is not always the same).

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19 RESPOSTAS - 3 ÚTEIS
Andre E
Andre E
Moderator

Did you move files or change drive letters ?

It looks like the data that is needed to build the project is no longer in that spot.

Try to set it back then export again.

If no file changes are made could acces be denied? different user? Try as admin.

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Publicado em de Andre E
Martin B.
Martin B.
User
Autor

I don´t know what happend. I didn´t delete any part of the folder Library. I have 4 projects, 2 of them works and 2 don´t :(

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

If one or more of your projects are presenting this error, please proceed this way:


Enter the folder mentioned in the error, you can also find it under "Preferences" inside the software.
Enter the project folder and then "Library".
Look for "index.xml" and rename it to "index.xml.old".
Then rename "backup.xml" to "index.xml" and retry.

LEt me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Hi Stefano. I tried this process and it don´t work :(

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin

In this case, please attach here to me  the new index.xml file for me to check.

You can attach it in a zip file format here on this topic.

Let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Here is one of the projects index.xml

Thank you.

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

The error has been corrected. Please replace your index.xml with this new one and let me know if that works

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

I don´t works :( I´ll have to create the project from the zero :(

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

Are you sure that the ending part of the error isn't different now?

It probably is. If it's so, send me here the a new screenshot with the new error for me to check.

Let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

It´s really the same name of the file.

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

Please try and substitute your old index.xml with this new one and let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Nothing, but there is a new ending name.

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

Here is your new index.xml.

Try it out and let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Yeeeees!!! Thank you soooo much

Can you please help me with the other project too?

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin.

In order to solve this kind of issue, you need to attach here the picture showing the error you get once you open your project inside the software.

A certain code is specified in the error that explains what is not working right.

Let me have a screenshot of the error.

Let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Ah, ok, here is the error name.

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Publicado em de Martin B.
Martin B.
Martin B.
User
Autor

and new index.

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Publicado em de Martin B.
Incomedia
Stefano G.
Incomedia

Hi Martin

Please try this one out

Let me know

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Publicado em de Stefano G.
Martin B.
Martin B.
User
Autor

Yes, it works! Thank you so much!

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Publicado em de Martin B.