Hello,

Veux-tu dire par là que la page de travail s'ouvre vide, sans aucun tableau de base et que les icônes sont gelées ?

Même souci si tu travailles sur un autre projet ? Ton profil affiche une version 11 sans numéro de version connue. Quelle est-elle ?

@Suivre, J.P.

Oui, exactement !

J'utilise la version 11.0.8.31.

Merci.

Hello Ufr L.,

Can you please send me a screenshot of how it appears and also tell me which windows version you are using?

What did you recently change in the computer?

Many thanks!

***** Google Translation:

BonjourUfrL.,

Pouvez-vouss'il vous plaîtenvoyez-moiune capture d'écrande la façon dontil apparaît, etaussi me direquelle versionde Windowsque vous utilisez?

Qu'est-ce quevous changezrécemmentdans l'ordinateur?

Merci beaucoup!

Hi,

Nothing special appears. In fact, icons inside text and cells modules don't work, they keep inactive. Cells I had previously created one year ago disappeared when I wanted to modify a few data, as I usually do. It looks like an html interface problem inside the modules, but I'm not an expert.

My computer works with Windows 7 Pro. Nothing changed last months. 

Many thanks!

Hello Urf L.,

As first try to repair the .NEt Frameworks to see if this helpsby following these steps:

To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718

If this should not help try also to install all windows updates if available.

Many thanks!

Hi Claudio,

I set up this process twice, step by step, unfortunately still doesn't work 

Regards

Hello Ufr L.,

Please try also to install the visdual c++ 2013, 2012 and 2010 you find under following link bychoosing the X86 Version:

https://support.microsoft.com/fr-fr/kb/2977003

Once done test it again.

Many thanks!

Hi Claudio,

c++ 2013 and 2012 installed ok, but problem with c++ 2010:

"Configuration d'installation requise :

Aucune version compatible de Visual Studio 2010 n'a été détectée sur le système. Cette mise à jour est conçue uniquement pour Microsoft Visual Studio 2010."

Regards

Hello Ufr,

Yes sorry this one is only for Visual Studio.

Try now also to install this one:

https://www.microsoft.com/fr-fr/download/details.aspx?id=48145

Once done test it again.

Many thanks!

Hello Ufr,

Please  try also to reinstall the program by downloading the installer from your profile under "Downloads".

Should also this not help try to use this repair tool:

http://www.microsoft.com/en-us/download/details.aspx?id=30135

Many thanks!